FREQUENTLY ASKED QUESTIONS

Before you order,
start here.

Common questions about products, samples, private labels and delivery, gathered in one place to help you start the conversation.

R2 / FAQ

10 QUESTIONS

Questions worth asking
before a purchase.

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01What products are shown?

Browse 153 product images across fruit, nut and specialty chocolate, plus the Dubai collection. Include a product reference or screenshot in your inquiry so we can identify the design. Recipe, unit weight and packaging are confirmed for the selected product.

02Can you provide samples?

Share the product references, flavours to compare, number of samples and delivery city. Existing or custom samples, charges, freight and dispatch timing are agreed for each request. New recipes or tooling may involve separate development costs.

03Can you print our logo or make private label products?

Branding, packaging and label customization can be discussed. Feasibility depends on product, volume, process, artwork quality, IP authorization and market requirements.

04What is the MOQ?

Minimum quantities depend on the product and packaging. Share the design, pack size, any custom tooling or printed packaging, and your expected first-order quantity so the relevant MOQ and quotation can be checked.

05Are the products made with cocoa butter?

Recipes need to be confirmed product by product. The system documents shown mainly cover compound chocolate made with cocoa-butter substitutes. If you have specific cocoa-butter, fat-source or ingredient requirements, raise them when selecting samples and check the approved specification and label.

06Are you FDA certified?

The document shown is U.S. food-facility registration information, not FDA certification or product approval. It states that FDA does not issue or recognise this type of certificate or endorse it. View the original image on the Factory & Quality page.

07What certification materials are available?

Supplied photos show ISO 9001:2015, ISO 22000:2018 and HACCP management-system materials scoped around compound-chocolate production. They show validity through 13 Sep 2028; current status requires issuing-body verification.

08Can you export?

The business licence includes food and goods import/export in its registered scope. Market entry for a particular product still depends on permissions, recipe, labelling, testing, destination rules and commercial arrangements.

09What is the lead time?

Timing depends on sample approval, tooling, packaging materials and order volume. Give separate target dates for receiving samples and the finished order, together with the destination. Production and transport timing can then be agreed once the specification is clear.

10How do I start?

Share an image reference, market, estimated volume, packaging, label language and timeline. Email 1694964351@qq.com or message +86 139 6683 0237 on WhatsApp. If details are incomplete, identify what still needs confirmation.

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Have a product in mind? Let's talk.

Bring the image reference and market context so the conversation can be specific.